Always Read the T's & C's!

We hate to be boring but you've got to read the small print. We've tried it make it a bit less painful by putting all of our terms, conditions and regulatory documents in the one place so it's easy to read, easy to understand and easy to access.

Need more help? Our van leasing experts are on-hand and ready to answer any questions you may have. Just give us a call on 0800 027 3923

Terms and Conditions

Finance Lease

(the t's & c's)

Leasing a vehicle from us? Here's everything you need to know about your van leasing agreement.

Contract Hire

(the t's & c's)

Is your new van on contract hire? Here's everything you need to know about your contract hire agreement.


(the t's & c's)

Hiring a van from us? Here's everything you need to know about your hire agreement.


How we use and protect the personal data you provide - including information on data protection, cookies and credit searches.

Insurance Disclosure


So what is an appointed representative? Find out about our general insurance services here.

Gap Insurance


GAP insurance is protects you financially if your new van is stolen or written off. Here we tell you exactly what your GAP policy will cover.

Vehicle Insurance

Keep it legal

You must insure your new vehicle on a fully comprehensive basis during the period of your agreement with us.

Terms of Business

Your rights, our policies

Terms of use, booking your vehicle, vehicle data and pricing, statutory rights and more.

Initial Disclosure

Our Statement

Our initial disclosure statement as required by the Financial Conduct Authority (FCA).

Complaints Resolution

What's the Process?

How we handle and resolve complaints, including details of our complaints handling procedure.

Wear and Tear

What's Fair

Let's face it; your van is there to do a job so wear and tear is natural. But what's fair wear and tear (that rhymes!)

ID Please Sir

(or Madam)

We collect ID before the delivery of any new van but it's really quite simple. Find out what identification we need from you.


First European Finance (Scotland) Limited trading as is authorised and regulated by the Financial Conduct Authority as a credit broker, not a lender.
RFL House, Anderson Street, Dunblane, Scotland FK15 9AJ | FRN Number: 671818 | © 2018